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My Account

  • I have forgotten my password, how can I reset this? You can reset your password by selecting 'forgotten password' on your Everlast Gyms account.
  • My account says it is locked, what should I do? Please contact your home club who will be able to unlock your account.
  • I had a problem with my Direct Debit, what should I do? You can update your own direct debit through your Everlast Gyms account on the app or website. If you are having diff...
  • I am moving home and can no longer use your facilities, what should I do? Please contact your gym who will be able to assist you (membership terms and conditions may apply).      
  • I have had a medical issue and can no longer use your facilities, what should I do? Please contact your gym who will be able to assist you (membership terms and conditions may apply).      
  • I have run into financial difficulty, I cannot afford my membership payments, what should I do? Please contact your gym who will be able to assist you (membership terms and conditions may apply).      
  • A member has passed away and I am their next of kin, what should I do? Simply click Contact Us and submit a general enquiry providing your registered email address and membership ID (if kn...
  • How can I find my account details? Your Everlast Gyms account on the app or our website safely holds all of your information.

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